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Service That Powers 
Long-Term Partnerships

TWS Technology Mobile Power Solutions provides comprehensive service and support to ensure our customers get the most from their batteries. From technical assistance and warranty coverage to a global dealer network and downloadable resources, we’re here to keep your products performing at their best.

Customer Care

Dedicated teams providing responsive assistance for technical questions, troubleshooting, and product inquiries

Key Features

Global Support Network


Regional service centers for local assistance

Fast response times for urgent needs

Contact Customer Care ❯

Partner Network

An extensive global network of authorized partners ensures customers can access TWS Mobile Power Solutions products and services locally.

Find a Dealer

Find a Dealer ❯

Become a Partner

Become a Dealer ❯

Product Registration & Warranty Information

Clear, straightforward processes to protect your investment from day one through the life of your battery.

Product Registration

  • Required within 30 days of delivery to activate coverage
  • Covers batteries and accessories including chargers and SOC displays
Register Your Product ❯

Warranty Information & Claim Process

  • Up to 5-year battery coverage and 1-year accessory coverage.
  • Clear claim process with fast response times
View Warranty Details ❯

Downloads

A resource library with the documents and tools you need for your TWS Mobile Power Solutions products.

Key Features

Product Brochures 
and Datasheets

Access Downloads ❯

User 
Manuals

Access Downloads ❯

Software and firmware updates

Access Downloads ❯

Technical Support 
& Maintenance

In-house experts and service teams to keep your battery systems operating at peak performance.

Key Features

Preventative
maintenance programs

On-site repair
and calibration services

Spare parts
availability

Request Technical Support ❯
Contact Us ❯